ZOHO Desk Partner
One of its kind customer service management software that helps you manage your customer relationships.
Context Aware Customer Support Tool
Zoho Desk is a ticketing application which helps you manage your customer queries in a well organised manner. Zoho Desk also allows you to define escalation rules, and workflow to smoothen out your processes. Software Search as a Zoho Desk partner configures the system to align with your processes.
Want To Implement Zoho Desk?
Your Zoho Desk Partner
Serving your customer when they need you keeps your business going. Zoho desk as a ticket management tool comes with features which help your company interact with your customer queries across multiple channels. May it be social media, Telephony email, forum or self service, Zoho Desk has it all. You can setup departments, and agent groups so your customer tickets reach to the right agent who can help resolve the enquiry. We at Software Search as a partner to you for Zoho Desk, help you setup the complete Desk system to work with your multiple channels and support policies. Incase you use Zoho CRM we integrate Zoho Desk with the CRM system so you can take full advantage of the system. We also train your agents on how to effectively use the system.
As a partner to you for Zoho Desk, Software search is committed to work with you to to manage and deploy all the new features which Zoho Desk releases throughout the year. This ensures that you have the latest features deployed in your company which will help you grow further.
Most Implemented Zoho Products
We are here to solve your problem and delivery your needs
ZOHO Apps Customisation
Sometimes Out-Of-The-Box processes might not be a good fit for your business. You need the right partner to understand your business and customise ZOHO.